FAQ

  1. Where do you ship?

We currently ship to customers within the United States.

  1. What shipping options do you offer?

We offer the following shipping options:

Express Shipping (3–6 Business Days) – $20
Free Shipping (7–14 Business Days) – Free
Free Standard Shipping (7–14 Business Days) – $10

Shipping times are estimates and may vary slightly depending on your location.

  1. How long does order processing take?

Orders are usually processed within 1–2 business days before shipment.

  1. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.

  1. What if my item arrives damaged?

If your product arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging. We will work quickly to resolve the issue.

  1. Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

  1. Do you offer refunds or returns?

If you are not satisfied with your purchase, please contact our support team. We will guide you through the return or refund process according to our store policy.

  1. How can I contact customer support?

You can contact our support team anytime through our store contact page. We aim to respond within 24 hours.